Repairs at Crasno

Attention: I now use a quota system for new jobs, meaning that I take in only a certain number of items per month. Please contact me to learn the next available slot. This has solved my problem of taking in enormous batches of work, being overwhelmed, and having to take breaks.

Since I operate out of my home in Edmonton, Alberta, all repairs need an appointment; please contact me! My rates and policies are as follows:

Labor Rate: $70.00 per hour + cost of parts & supplies
Minimum Labor Charge: 1 hour
Typical Turnaround: 1–3 weeks
Warranty: 1 year
Normal Hours: Monday to Friday, 10AM to 6PM
  • Please inform me if you'd like an estimate. By default, I proceed with a repair without giving an estimate unless it requires expensive parts (>$60.00) or substantial anticipated labor (>3 hours / $210.00).
  • The warranty begins at the date of completion, and ends 365 days later. Only the work I perform is warranted; problems other than those I fixed are not covered, nor are any problems resulting from misuse or abuse. Up to $50.00 worth of parts are covered by me; above that, the warranty is whatever the parts supplier provides.
  • Payment is required before I will release your item. I accept cash, Interac E-transfer, and PayPal (with 5% added to compensate for fees). Cheques are accepted only from businesses and institutions.
  • Items not paid for and picked up within 60 days of completion (and after repeated contact attempts and reminders) will be sold or kept for my own use.
  • I normally do not respond to calls or emails on weekends, which I reserve for resting, having fun, and working on my own projects. However, if drop-off or pickup is truly impossible during the week, a weekend arrangement may be possible. Holidays are completely reserved.

As well, though I prefer face-to-face exchange of items and payment, I can also repair things shipped to me, so long as you pay for all shipping costs, and contact me prior to shipment.

What sorts of things do I repair?

All of the above, and more! These are all things that I have repaired and photographed. Below are lists of what I generally do and do not work on:

Things I work on:Things I do not work on:
  • Keyboard instruments:
    • Analog synthesizers, both monophonic and polyphonic
    • Electromechanical pianos and organs (Hammond, Hohner, Rhodes, Wurlitzer, etc.)
    • Electronic pianos (analog '60s/'70s types like Crumar, Elka, RMI)
    • Electronic organs (vacuum-tube only, except for combo organs)
  • Vacuum-tube amplifiers:
    • Guitar (Fender, Garnet, Gibson, Marshall, Traynor, Vox, etc.)
    • Hi-fi (Dynaco, Electrohome, Fisher, Scott, etc.)
  • Reel-to-reel tape recorders
  • Studio effects:
    • Compressors
    • Pedals (some)
    • Spring reverbs
    • Tape delays (Roland Space Echo, Echoplex, etc.)
  • Vacuum-tube radios
  • Vacuum-tube test equipment (strobe tuners, signal generators, oscilloscopes, power supplies, counters, etc.)
  • Movie projectors (pre-1970s 8mm and 16mm, including tube amplifier repair)
  • Solid-state hi-fi and instrument amplifiers of any age
  • Digital audio & video equipment (CD, DVD, DAT, MiniDisc, USB interfaces, etc.)
  • Digital keyboard instruments made after 1990
  • Cassette and 8-track cartridge decks, including Portastudios
  • Turntables
  • Computers and their peripherals
  • "Smart" phones and other so-called "smart" devices
  • Anything "wireless" except vacuum-tube radios
  • VCRs and Camcorders
  • Appliances
  • Automotive devices
  • Industrial devices

Please note that I receive so many inquiries that I may not respond to ones asking me to repair things that I do not work on. However, if you have a device in need of repair that does not fit in either of my two lists, feel free to ask me about it!

In general, the older the better; devices made prior to the 1980s have much better repairability (including availability of parts and documentation) and higher materials quality as compared to modern products. In other words, they really don't make them like they used to. Although I have fixed various modern amps, keyboards, test devices, and so on, I am now quite selective in accepting modern things for repair, especially from the '90s onwards. Most modern things are not made to be repaired and were cheap to start with, and are thus not worth repairing unless the fault is obvious and the solution simple. They are also not my specialty, and I tend not to enjoy working on them much. I don't want to waste your money, nor my own time, so please understand if I refuse to take in a particular device because it is too modern. Factory service or E-waste are my recommendations for most modern things.

Some exceptions apply in terms of Roland warranty repairs, since I am now the only guy in Edmonton doing those. However, note that many Roland products are no longer eligible for warranty "field service" as of 2019 (when Roland released a remarkably extensive "DO NOT REPAIR" list)—they must be shipped to a factory service center.

Also note that I will not perform a "guitar amp conversion" on any movie projectors or vacuum-tube organs. They are far more interesting and valuable as they are. The world has plenty of fine guitar amps, and they are easy to build, while the supply of quality projectors and organs continues to diminish, and they are not nearly as easy to build.

Other Services

  • Electronic kit assembly, especially of synthesizers and tube amplifiers.
  • Digitization of reel-to-reel tapes, including those affected by sticky-shed syndrome. Formats include:
    • 0.15" full-track at 1 7/8 or 3 3/4 ips (Nagra SNN format)
    • 1/4" full-track, 2-track, or 4-track at various speeds and equalizations
    • 1/2" 8-track at 15 ips, IEC equalization